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NZ Blood's Epsom facility enhances donor experience with efficient workflow and welcoming design, featuring vibrant colors and textured fabrics while maintaining high medical standards throughout the centre.
NZ Blood’s Epsom facility, the largest donor centre in the country, conducts both whole blood and apheresis processes. It was critical the donation procedure was thoroughly analysed so the plan and custom joinery provided the most efficient workflow.
NZ Blood wanted to move away from the clinical environment where possible, making the donor’s experience a more welcoming one and thus increasing donor retention. Strong colours, textured fabrics and feature lighting were included in the reception, waiting and recovery areas; at the same time the highest medical standard was maintained in the consultation rooms and donor suite.
Creative Spaces successfully managed the project which was carried out in stages, allowing the donor centre to operate seamlessly during construction.
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