NATURAL 12 Bar 500mm Straight Heated Towel Rail with PTSelect Switch

Perfect for a tall, narrow wall space in a main or family bathroom. This rail is 500mm in width with straight horizontal bars which can dry 4 bath towels, providing neat storage. The personal temperature select controller built into the rail, offers on/off functionality and a lower or higher temperature option.

Damp towels are a breeding ground for bacteria. Our heated towel rails are designed to dry towels, thus reducing bacterial build up by up to 90%. Dry Element Technology (DET), works effectively in drying towels and provides unparalleled benefits such as Direct Intelligent Heating and controller options, such as the discreetly built-in temperature adjustment PTSelect switch that can be switched ON and OFF for certain savings on electricity costs.

  • Category
    Heated Towel Rails
  • Range

Heated Towel Rails Specs:

Model: NAT12221-PTS

Size: 524mm (width) x 1235mm (height) x 109mm (depth)

Power: 150 Watts

Current: 0.65 Amps

Volts: 230 VAC

IP Rating: IPX5

Material: GRADE 304 Stainless Steel

Time Needed for Heated Towel Rail to Reach Optimum Temperature: 10 - 15 mins

Time Needed to add a touch of warmth to dry towels: 30 -40 mins (when folded correctly in four layers)

Time Needed to dry an average used damp towel: 4 – 5 hours (when folded correctly in four layers)

Suggested Height of Electrical Outlet = 750mm (this is only an indication as every installation is different)

Standard Finishes Available: POLISHED Grade 304 Stainless Steel

Controller Specs:

Controller: PTSelect Switch

Features: Temperature Adjustment + ON / OFF Switch + RED LED Indicator

INPUT Voltage Range: 190VAC~250VAC

Operating Frequency: 50 Hz ±2%

Load Capability: 0.18A~4A

Load Control Range: 40~100%

Standby Current: 3.0mA


DET - Dry Element Technology

DET is the advanced heating technology that we use in our heated towel rails and it boast benefits of RAPID HEATING, where the heated towel rail heats up to working temperature within 10 -15 mins, as well as DIRECT INTELLIGENT HEATING, where it allows an increase in temperature in the horizontal bars under the damp towel. It also allows for DUAL ENTRY electrical connections with both LEFT and RIGHT hand wiring.

Rapid Heating

RAPID HEATING is a major advantage of DET, where our heated towel rails reach optimum working temperature within 10 -15 minutes of being switched on. This means they are economically efficient to switch on and off as and when needed.

DUAL Entry Electrical Connection

When installing a Bathroom Butler heated towel rail, do you choose a left or right electrical point? Well, it doesn't matter actually! Our heated towel rails have dual entry electrical connection suitable for both left-hand or right-hand wiring, providing a solution for every bathroom design. And because there is no fluid within our rails, you can also install them upside down if it better suits your electric point.

The Perfect Material Choice

GRADE 304 Stainless Steel is the finest material choice for our heated towel rails because its natural corrosion resistance properties prevent rusting, staining, peeling, flaking or chipping. Grade 304 Stainless Steel is also a hygienic material – it is non porous, and it does not collect bacteria or algae.

Additional Info

Cleaning and Care: To keep the product in pristine condition, simply wipe it down with a warm damp cloth and then buff dry with a microfiber cloth. You could also on occasion, use a Chlorine-free stainless steel cleaner to maintain the gorgeous shine. If you use a stainless steel polish, make sure it is abrasive free. When cleaning wall surfaces around your heated towel rail make sure not to use any household detergents that contain Chlorine-based chemicals such as bleach, this will cause permanent damage to the surface of the stainless steel.

What’s in the box:

  • Heated Towel Rail
  • Mounting kit which includes masonry wall fasteners [Fischer UX 6mm Plastic Plugs and Screws (2 pieces), Fischer UX 8mm Plastic Plugs and Screws (3 pieces)]
  • Installation Instructions (1 piece)
  • Mounting template (1 piece)

Tools needed (not supplied):

Drill & Drill bits

  • 6mm and 8mm Diamond drill bit – if drilling through Ceramic tiles
  • 6mm and 8mm Masonry drill bit – if drilling into Masonry (Brick)

Measuring tape


PH2 screwdriver

Spirit level

Installation Tip:

  • Check for water pipes before drilling
  • In Masonry walls, always drill a smaller pilot hole first for better accuracy regarding location and sizing

Manufacturers Warranty:

The Bathroom Butler® heated towel rails (HTRs) are manufactured from polished stainless steel. All stainless steel components of Bathroom Butler’s HTRs, excluding the colour finishes, the heating element, PTSelect Switch and TDC Timer, are guaranteed against any manufacturing defects for a period of 15 years from the date of purchase, as printed on the sales docket, which must be provided as proof of purchase upon return of the goods. This updated Guarantee only applies to HTRs purchased after 1 January 2020, all HTRs purchased prior to 1 January 2020 but after 1 August 2013 carry a 10 Limited Guarantee. All HTRs purchased prior to 1 August 2013 carry a 5 Limited Guarantee.

Heating Element: The heating element is guaranteed against any manufacturing defects for a period of 5 years from the date of purchase.

Controllers: The controllers which include the PTSelect Switch and TDC Timer are guaranteed against any manufacturing defects for a period of one year from the date of purchase.

Colour Finishes: The surface finish of all colour components (including PVD and other coating methods) are guaranteed against any manufacturing defects for a period of one year from the date of purchase.

Excluded from this warranty are damages resulting from force majeure (Acts of God), including, but not limited to, lightning and floods, fair wear and tear, misuse, wilful damage, negligence, repair of device without the approval of Bathroom Butler or damage resulting from incorrect installation.

The manufacturer’s liability is limited to repair or replacement of HTRs only. No claim for consequential damage and/or labour and/or transport will be entertained. Damages arising from misuse of the HTRs will render the warranty invalid.

This warranty is only valid when the product has been purchased from an authorised reseller or country/territory distributor and is only valid within the geographical borders of the country/territory that it was originally purchased. This warranty only extends to the original purchaser of this product and is not transferable.


Towel Holding Capacity: This model has the capacity to dry 3 x folded bath sheets or 4 x folded bath towels.

Heated and Drying Times:

Heated Towel Rail to Heat-Up: 10 – 15 mins

To add a touch of warmth to a dry towel: 30 – 45 mins (when folded correctly in four layers)

To dry an average used, damp towel: 4 – 5 hours (when folded correctly in four layers)

Estimated Running Cost: $18.5/month* (*Electricity costs calculated according to 2021 average Australian rates of $0.2287/kWh. Based on running time 24/7 at 75% setting)

Built-In Controller: The discreetly built-in PTSelect (Personal Temperature Selection) Switch will enable you to switch the heated towel rail on and off as well as adjust the temperature to suite your personal heat preference.

Electrical Wiring: This electric towel rail is hardwired and the electrical connection must be completed by an electrician. This product has a Dual-Entry electrical connection which means it has both LEFT and RIGHT electrical connections, and can be connected to any of the two sides straight out of the box to better suit your electrical point.

Material: Grade 304 Stainless Steel

Stainless Steel has a natural resistance to corrosion and therefore does not require a protective coating which makes this product ideal for the bathroom environment. The shiny polished Stainless Steel finish is often confused with a Chrome finish, however the two could not be more different. While stainless steel will not peel or flake, chrome products on the other hand are susceptible to chipping and pitting due to the nature of a coated surface.

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About the

Globally Bathroom Butler is a pioneer in engineering and manufacturing premium bathroom accessories and heated towel rails for residential and commercial projects. Established 40 years ago, this second generation family business has learned what the needs are of most bathrooms, which has led to all their products being carefully considered, tested, and designed with a purpose. At bathroom Butler, they believe that beauty lies in every detail.

Driven by innovation and engineering excellence.

Bathroom Butler started as a small family business in South Africa, back then it wasn’t called Bathroom Butler, Keith Maclaren-Taylor started the manufacturing business in the 70s out of his garage, where he first started making gym equipment and where the row master was invented.

Andrew, Angela and Craig all grew up watching their father Keith hard at work and during school holidays they would get involved and help him, learning the ropes of the business from a young age and building a business from the ground up. Keith instilled the importance of work ethic in his children early on and that it pays off.

After completing their various studies, all the children began work for the family business, starting from the bottom and then becoming leaders of their own. In 2005 they started and launched Bathroom Butler to the market. Today Bathroom Butler is known as one of the leading manufacturers of bathroom accessories and heated towels racks.

Driven by innovation and engineering excellence, the focus is on design and quality. One of Bathroom Butler’s innovations is the patented RIGID Loc Mounting System for bathroom accessories, that was designed with the consumer in mind to eliminate the problem of bathroom accessories constantly coming loose. Bathroom Butler has also pioneered advanced DET Technology for their heated towel racks and were among the first brands to start using GRADE 304 Stainless Steel for their products instead of Chrome.

At ArchiPro we recognise and acknowledge the existing, original and ancient connection Aboriginal and Torres Strait Islander peoples have to the lands and waterways across the Australian continent. We pay our respects to the elders past and present. We commit to working together to build a prosperous and inclusive Australia.