Acoustic Solutions Store

General FAQ's

How do I know the products will work?

You can trust our team to provide expert advice around product information and specification to suit your individual project needs. Also, our Online Acoustic Appraisal software provides a clear indication of the increase in the acoustic performance of your space, creating surety around your spend

Our office/home is in a rural area, can you still help?

Yes, we can. Get in touch with us to discuss options that can be delivered anywhere in New Zealand.

I’m not sure about the level of expertise required to install these materials. Do I need to engage a tradesperson?

All materials fall into three categories. See the table on the product page for more info

I’m not sure what types of products will suit my space?

Get in touch and one of our expert designers can assist you with specifications that will suit your project and budget

I don’t have a lot of money to spend on acoustics. Can you still help me?

Sure. We have a variety of products to suit all budgets. Get in touch and our team of experts can take you through the options

My space is really echoey. Can you help me?

Absolutely. We offer Online Acoustic Appraisals to give certainty to our specifications. We have access to New Zealand and Australian standards detailing optimum RT times for a myriad of different industries and spatial usages. This technology provides us with the science behind our proposals to ensure we can tailor a solution to suit all budgets and acoustic requirements.

Acoustic Appraisal Specific FAQ's

How much does it cost?

The Acoustic Appraisal Service starts at $500 (GST Inc) and above depending on the size and requirements of your project.

What information will I receive?

You will receive a document with a calculated current Reverberation Time of your space plus 2 specification options to improve the internal acoustic performance and the resulting reduced Reverberation Time. We will also provide a project management plan utilising our network of local preferred installers if required.

How long does it take?

Acoustic Solutions Store can return the completed Acoustic Appraisal within 48hrs of receiving the required information. The project management plan may take slightly longer while we communicate with our network of preferred installers.

Sustainability.

Our commitment to sustainability.

Materials: We’re proud of our diverse range of polyester products that use PET plastics. While we’re doing our part reusing materials that would otherwise end up in a landfill, we want to do more as an organisation—and we will. We're actively looking at alternatives to PET plastic and what might be next.

Recycled content: Our acoustic solutions are made from 100% polyester fibre with a minimum of 45% previously recycled fibre—which is made from PET plastic. We are always striving to increase recycled content. However, we won't compromise on quality, durability, strength, lifespan, or the performance of our products.

Recycled content claims: We maintain strong relationships with our suppliers to ensure the highest standards for the quality of virgin and recycled fibre. We're up-front and transparent when sharing our data regarding the amount of recycled content, so designers can trust the statements we make. While others may use “up to” claims, we simply don't go there. Our credibility is more important.

Advanced manufacturing technology: Autex Acoustics brings engineering expertise and ingenuity to our manufacturing process in order to reduce waste and improve efficiency. We use heat and compression instead of adhesives or other materials that can be harmful to the environment. This process makes our products safe and ideal for use in a variety of commercial and residential applications worldwide.

Environmental certifications: Autex Acoustics holds numerous environmental certifications, including GreenRate Level A, DeclareSM, Red List Free, HPD, and CDPH Standard. These certifications are constantly being evaluated to ensure our products meet the highest environmental standards, so designers can always feel good about specifying Autex Acoustics products.