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Billi

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Helping workplaces and homes with hydration solutions Billi New Zealand is a leading and innovative supplier of boiling, chilled, sparkling filtered drinking water systems for over 20 years.

We have a range of options to suit the end user from residential, commercial, healthcare sectors and everything in between.

At Billi New Zealand, we service everything we sell. Our service team and nationwide network of accredited technicians manage all required maintenance for our end users, from filter replacements to repairs. Our extensive knowledge, passion and integrity mean our friendly team can provide you with qualified advice from model specification right through to maintenance options.

Originating in Australia, Billi has been at the forefront of the instant filtered boiling and chilled water systems industry for over 30 years. Billi products are celebrated for their combination of functionality, performance and contemporary aesthetics. Proudly Australian-made and designed, Billi products have brought a unique concept of underbench instant filtered boiling, chilled and sparkling drinking water to many countries around the globe.

Manufactured in Melbourne, Australia to strict quality standards, Billi water systems come with an assurance of quality, innovation and sustainability. Incorporating cutting edge eco-technology features and modern designs, Billi delivers solutions that keep pace with the ever-changing needs of its users.

Sustainability Commitments

Creating a sustainable future for the generations to come begins with a shared dedication to the United Nations Sustainable Development Goals (SDGs). This set of 17 interconnected objectives serves as a global benchmark, addressing the intricate challenges our world currently faces and paving the way for a harmonious coexistence between people and the planet. Billi New Zealand are fully support this global initiative by aligning our mission and practices with the SDGs. Our initiatives are more than just promises; they are proactive steps toward contributing to a more equitable, sustainable, and inclusive world.

Our Process: Merging Sustainability with Innovation

Our sustainability and innovation are fundamental principles embedded in our operational framework. Unwavering commitment to integrating sustainability across all facets of our business model is evident in every step we take. From the responsible sourcing of materials to the design of sustainable solutions and our stringent recycling practices for both packaging and products, every action reflects our dedication to environmental stewardship.

For over two decades, Billi New Zealand has led the way in innovation within the instant filtered boiling and chilled water systems industry. Our products are celebrated for their high performance, aesthetics, and eco-friendly technology. Discover more about Billi New Zealand and our history.

Sustainability Impact

We recognise that a sustainable future requires an ongoing evolution of our approach, a commitment to constant improvement, and a steadfast dedication to understanding and mitigating our impact. Our sustainability journey transcends the traditional boundaries, reaching beyond the realms of manufacturing and product usage.

Reducing Carbon Footprint

Billi proudly stands as a testament to sustainability, having undergone rigorous assessment and certification through Global GreenTag’s LCARate™ program. Our commitment to environmental responsibility is reflected in our range of water-cooled products. Certified by Global GreenTag, our water-cooled products boast a lower carbon footprint that is known and measurable.

Empowerment & Good Governance

Our employees are essential contributors to the realisation of our sustainability goals. Our commitment goes beyond products and processes – it extends to a workplace culture that values and empowers our team members. Billi provides a supportive environment where our employees are encouraged to embrace and promote sustainable practices in both their professional and personal lives.

Wellbeing

Enhancing the wellbeing of end-users is ingrained in our DNA. We are members of the International Well Building Institute, which is a testament to our dedication to setting new standards in creating environments that prioritise health and wellbeing.

Certification

Unwavering commitment to surpassing the standards of being just fit for purpose. Billi has successfully achieved certifications that not only validate our products’ performance but also highlight our contributions to broader sustainability goals.

Our dedication to environmental responsibility is underscored with continued measurement & recognition from product certifications such as ‘Global Greentag’ and ‘Works with WELL,’ and the augmentation of our Management Systems, adding Environmental Management System (EMS) ISO 14001 and Occupational Health and Safety System (OHSMS) ISO 45001, to our existing Quality Management System (QMS), ISO 9001.

Energy-Saving

Billi’s range of products stands out for their unique capability of converting waste heat into a valuable source of heating energy. By harnessing waste heat and turning it into a usable energy source, our water filtration systems exemplify a commitment to saving energy and environmental responsibility.

Waste Reduction

We recognise the urgent need to minimise all forms of waste, therefore we have strategic partnerships within the industry. These collaborations are designed to ensure the recycling of parts and re-use of materials wherever possible. We have also introduced packaging solutions that have incorporated recycled materials, such as tank insulation.

Certification for Sustainability

The Global GreenTag certification is highly coveted by global manufacturing businesses for its evidence-based approach to sustainable product certification. Since 2012, Merquip has been certified and re-certified by Global GreenTag at the Gold Level of the LCARate Program, and we hold an Environmental Product Declaration under EPD EN 15804. This program is recognised by Greenstar® Australia and New Zealand, NZ Homestar®, LEED®, BREEAM®, IS® Rating, and WELL® features

Billi has been certified and re-certified by Global GreenTag since 2012, at the Gold Level of the LCARate Program and possesses and Environmental Product Declaration under EPD EN 15804. The program is recognised by rating tools such as Greenstar® Australia and New Zealand, NZ Homestar®, LEED® and BREEAM®, IS® Rating and WELL® features.

Billi uses Natural Gas refrigerant (R290), which has no ozone depletion potential (ODP) and a negligible direct global warming potential (GWP). R290 has a GWP of below five, according to the Department of Climate Change, Energy, the Environment and Water. In addition, R290 exhibits exceptional thermodynamic characteristics, enhancing heat transfer efficiency and expediting cooling processes. With outstanding heat transfer capabilities, R290-powered systems demand less energy for temperature control, thus diminishing energy usage and reducing utility expenses.

For more information about Billi Global Green Tag certification, visit: www.globalgreentag.com

Sustainable Technologies

Our dual technology combines the energy efficiency and heat transfer benefits of water cooling with the water-efficient heat exchange technology. Water, being a more effective conductor of heat than air, ensures that our systems run at consistent and efficient operating temperatures, saving on energy costs and reducing the carbon footprint.

Furthermore, our water-cooled systems do not require any fans, cross ventilation, clearance tolerances, or joinery cut-outs to keep the system cool. Our heat exchange technology repurposes waste heat within the system to generate usable heating energy, contributing to Billi’s Net-Zero and Sustainable Development Goals.

Explore More

We take great pride in our sustainability commitments. View our Product Range to find the perfect Merquip solution for your needs, or Contact Us today to speak with one of our team members for more information.

Services
Filtered Water SystemsDrinking Filters and FountainsKitchen Tap SystemsSparkling Water Systems

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Business details

Category:
Manufacturers and Suppliers
Average response time:
Within 12 hours
Business focus:
Residential & Commercial
Verified ArchiPro member since:
2025
Award winning professional:
1 award

Reviews about
Billi

Professional Reviews

1 / 3

“We recently installed a Billi Tap as part of our kitchen renovation, and we’re absolutely thrilled with it! With our new integrated appliances, the idea of having built-in boiling, chilled, and sparkling water was super appealing - and Billi delivered on all fronts. We chose the matte black finish, and it looks so sleek and minimalistic on our bench. It fits right in with the modern aesthetic we were going for. Pricewise, Billi was really competitive compared to other options on the market, which made the decision even easier.”

Sheena