E-LOK

E-LOK Smart Lock General Info //

How Well Protected is The E-LOK Smart Lock From Rain?​
The E-LOK 7-Series is specifically designed for New Zealand’s harsh outdoor conditions. The E-LOK 705 and E-LOK 805 is IP55 rated, meaning its protected against dust and jets of water from any angle.

What Batteries Does my E-LOK Smart Lock Use?
It is recommended to use 1.5V Alkaline Batteries to power your E-LOK Smart Lock.
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E-LOK 7-Series requires: 4 x AAA 1.5V Alkaline Batteries
E-LOK 8-Series requires: 4 x AA 1.5V Alkaline Batteries

How Do I Know When To Change My Batteries?
​In the E-LOK app, tap into “Settings”, then select “Basics”, tap “Battery” and then press “Update”. This will display updated information on how much battery is left.

Can I Have Multiple Smart Locks in the App?
You can have an unlimited amount of E-LOK products loaded into the app. Ensure you name them individually and set the right un-lock codes for the right locks.

Do E-LOK Smart Locks Work without Batteries?
​In order to use the E-LOK without batteries will you have to use the security key override. This lets you leave and return with the E-LOK still secure, as you can lock it by pulling the handle up. We recommend always keeping fresh batteries installed.

What different ways does the E-LOK Smart Lock Unlock?
​The E-LOK 705 & 805 has four unlock methods:

- Pin code
- RFID Card
- App via Bluetooth
- Security Key
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The E-LOK 707 has five unlock methods:

- Pin code
- RFID Card
- App via Bluetooth
- Security Key
- Fingerprint

E-LOK App/Usability //

Do I Have to Use The App With The E-LOK 7-Series?
​You must use the app in the set-up process. Once this is completed, and you have set the passcodes you want, you don’t need to use the app.

How Do I Create Unlock Codes?​
​Open the App, tap “Passcodes”, press menu icon on right side of page, tap “Generate Passcode”, select style of passcode including permanent, timed or one-off passcodes. Press generate passcode, change the passcode to your choice and name it, press generate passcode. You will now be able to use this passcode. E-LOK App will register records when this code has been used.

How Do I Delete Unlock Codes?
​Simply open the E-LOK App, tap “Passcodes”, select the passcode you want to delete, and press “Delete” at the bottom.

Can someone walk up to my door, connect to my E-LOK 7-Series and get inside?
​No, your E-LOK 7-Series registers your account on E-LOK App as being the administrator. Only you can connect and control your E-LOK 7-Series. Strangers can’t connect and compromise your home security.

I’m at home and I don’t want to have to unlock my E-LOK 7-Series every time I go through my door, what do I do?
​You enable passage mode via the E-LOK App, this will stop E-LOK 7-Series from automatically locking once closed. Open the app, select your E-LOK 7-Series, select settings, select passage mode and turn on. Make sure before you leave your home to turn passage mode off.

How does E-LOK 7-Series lock?
​E-LOK 7-Series is automatically programmed to disengage the outdoor handle from the latch, effectively locking. Ensure to always lift the handle to engage the bolt. This ensures maximum security

E-LOK Fitting // 

How Do I Fit My E-LOK Smart Lock?
​We recommend employing an improved installer for fitting of your E-LOK Smart Lock. A list of our Stockists can be found on the homepage of this website.

How Do I Change The Handing on My E-LOK Smart Lock?
​The process is different for the E-LOK 7-Series and 8-Series. Both processes are detailed in the user manual for each.

What Back Set Mortice Should I Use?
​It is best to identify the back set of your original mortice that is installed on your door and purchase a mortice with the same back set. Common sizes in New Zealand Aluminium Joinery are 30mm,35mm and 40mm.