With a fast tracked programme to ensure occupation before Christmas, The Buchan Group were able to work very closely with Image to stage our design deliverables to meet their construction programme. The professionalism of Images office management team was equally supported by their highly competent and communicative site personnel. Image's readiness to work with nominated sub trades and 'architects as clients', proved highly beneficial to the exacting delivery of the project. With the prompt resolution of defecting the end result has exceeded our expectations, been well received by our clients and created an environment in which our staff happily work.

Image handled all stages of this large and detailed project with skill, care and professionalism. This successful project involved a strong and co-operative team of client, architect and contractor and the clients are extremely happy with the end result and enjoyed their interaction with the builders on site. As the project architect our vision for the project was fully brought to reality by Image.

The Balmoral project was a challenging build with difficult ground conditions, a restricted working area and some demanding detailing called for. Image proved more than capable. Their experienced team were a pleasure to work with and the finished home is an excellent example of their skills and abilities with architectural housing. We would not hesitate to recommend Image to others looking for a reliable, honest and well organized construction team.

James and his team were 100% professional throughout a particularly complex project. Image pushed hard to keep to timeframes, proactively looking for savings whilst protecting the integrity and safety of the build project, liaised well with the architects and council project managers and met every expectation of them. Their professionalism, customer service and helpfulness are excellent.

James Woods has been efficient and a very technically capable Project Manager, who readily understands technical details and the consequences of them in complex building projects. He asks very good searching questions and understands the limitations that specified products and systems are capable of. I would even go so far as saying that he would be in the Top 10 Project Managers in Christchurch. It is one thing having knowledge yet it is another thing to have the ability to impart that knowledge - [evident from] James' very open communication style and desire to involve the whole team in the process.

James Woods' management skills ensured that this complicated project ran smoothly. There were hurdles to overcome but James' ownership of the project led to a successful conclusion. James had to navigate his way through various parties maintaining effective working relationships with all. He managed these relationships extremely well, having an understanding of each parties motives and finding solutions to the changing challenges. Communication both written and verbal was clear. James' collaborative approach, positive attitude and ownership of the challenges ensured the project maintained momentum.

We have been closely involved with Image Director, James Woods, on several simultaneous, complex, fast track projects at the University of Canterbury. These include the $4m phase one and two Undercroft projects at the James Hight Building. These projects contain high level M&E works and architectural detailing. James has simultaneously managed this project in tandem with another fast track project, the $3m 'UCSA Event Centre' project again containing complex AV, electrical, architectural, mechanical and coordination components. All of these projects have been delivered in a fast track timeframe. James Woods has become one of [our] Christchurch offices preferred contractors based on his innate ability to manage complex projects in a competent professional manner.

James has fulfilled the requirements in an exemplary manner, meeting all targets and client / architect expectations. This building was successfully completed within an extremely short time programme, which involved not only coordination of his own work force and subcontractors, but also the integration with the Client own separate contactors / staff to connect to the complex University Services Infrastructure. The building has a high level of servicing and is a non-standard construction type. Throughout the Construction and handover process, James oversaw an efficient and competent workforce to ensure delivery of a well constructed, complex building within the extremely short construction period.

Image consistently meet our expectations – their work is of an exceptional quality, from management of their sub-trades to the finished product. They have a reliable team of builders and sub trades who take pride in the work they produce, taking responsibility not only for their own work but for the entirety of the project. We have dealt primarily with James Woods and have been impressed with the professional manner in which he handles each renovation. In our experience the most important factor in project management is effective communication. James excels in this area and ensures that each renovation is carried our smoothly within the required timeframe and budget.

The University of Canterbury gratefully acknowledges the support you have provided in response to the earthquake in Christchurch on 4 September 2010. We have been truly humbled by the willingness and speed of response of the many people, suppliers and organizations that have helped us during the last fortnight. Your generosity has been much appreciated and has made it possible for us to get back on track so quickly.