Puretec

Puretec

About

With more than 35 years in the water filtration industry, Puretec remains a family-owned, family-run company with an unrivalled reputation for quality, innovation and reliability. Puretec manufactures innovative solutions to achieve the best possible outcome for all your water filtration needs.

Our Vision

To be the world’s best water purification manufacturer. The best means, providing: Outstanding quality and value, Leading innovation and continuous improvement, ‘Wow’ customer service and the Largest range through authorised distributors.

Mission Statement

At Puretec we're creating a powerful brand by manufacturing an extensive range of top-quality, innovative, water purification products. We try harder to exceed customers' expectations every time, providing solutions and ensuring a simple, consistent and easy customer experience.

Puretec builds lasting relationships through living our core values, and being equally committed to its customers, employees, suppliers, shareholders, the environment and the community. This is 'perfecting water'.

Download our Quality Policy

Our Values

Puretec’s values of positivity, humility and motivated loyal team players are not just signwriting on the wall, they are something we live and breathe.

Customer Service

The Puretec team are passionate about perfecting water. Call us with questions, as we are here to help. Solutions are never far away!

After Sales Support

Puretec's customer care team are the specialists in the industry, no enquiry is too big or small, we are here to help. We're proud of our exceptional water filtration systems and stand by them 100% - you'll find our magnificent team will say 'yes' when others say 'no'.

Established Manufacturer

We've been designing and manufacturing water filtration and treatment products since 1989 - for domestic and commercial applications. As a specialist manufacturer, Puretec’s core focus on pure water means we have the largest, most innovative range available. Some things only come with experience.

Testimonials

Puretec's amazing support resolved our urgent holiday part issue. Their knowledgeable team guided us, ensured delivery, and followed up. The filter system is perfect, and their overall care was exceptional.

Niloo Jalalian

Puretec's customer service was fantastic. They expertly identified and resolved my low water flow issue, providing necessary guidance and parts information. Their support and dedication were greatly appreciated.

Carmelo Tilaro

I had the pleasure in dealing with a professional company for a change, their service is faultless and commitment to their clients outstanding. They delivered a new infrared light for our water purification system that had failed, no questions asked and perfect delivery time.

Luis Perez

Puretec provided exceptional and fast customer service, delivering replacement filters quickly and efficiently, even resolving an issue within 24 hours. Their service department was amazing and much cheaper than the Zip version.

HungryJaks (VIC)

We got the Elite Tripla tap around 9 months ago and it is stunning. Very sturdy, sleek and sophisticated. We found the customer service to be very quick and responsive, we were very surprised and taken back at how lovely and helpful the team at Puretec were. They are a lovely company with lovely products and we are loving using our tap.

Lucy Nesci

Having been a Puretec filter supplier for years, their exceptional service and high-quality, Australian-backed products are invaluable to our rainwater tank business and customer satisfaction. We value their friendly team and unparalleled support.

Aussie Water Savers

Great product - has helped my kids eczema and completely changed our drinking water. After 5 years of solid use our casing cracked, when I enquired about how to buy new cases the lovely Kaye at customer service resupplied new cases for free. Great company!

Vlad Mehakovic

I bought a G13 for whole house, it's perfect filtration system as I got the water tested by Sonic before and after installation.

We live in country side and rely on rainwater, our water had some issues but after installation of the filter it was completely fine and clean for drinking.

Ali

I used a Puretec G6 for my new home. I like the fact that it is an Australian built unit & found their staff very helpful & professional.

The unit is compact & has a great finish. The hinged cover gives easy access & makes a very tidy installation.

Stewart Webber

I believe Puretec to be an excellent company to deal with, in as much as supplying an outstanding product, great communication with enquiries and technical information and an ethic that leads them to "do the right thing". As a Process Control & instrumentation Tech for many years around Australia, I have found their support & commitment invaluable.

John Hawkwind

Puretec is highly regarded in Australia for water filtration, boasting a user-friendly website and readily available phone support for product selection. Customers appreciate the swift delivery with comprehensive communication and tracking. The no-quibbles warranty further enhances the positive experience, all at a reasonable price.

Dan Holmes
1234
Puretec
Puretec

Manufacturers and Suppliers