Rinnai

Innovation should be our middle name.
Our world class Research and Development division ensures we use innovative technology that creates hard working products that are easy to use.

Beautiful and clever design means everything.
Beautiful and clever design means everything. When you choose a Rinnai product we want you to be proud of it. This means we design first-rate products that incorporate the latest thinking in design and function. We understand that beauty and brains are a winning combo.

Efficiency is king.
Up to a third of New Zealand’s domestic energy use is consumed for water heating.* We take every opportunity to improve the efficiency of our products in the knowledge that this will reduce your running costs and hopefully shrink those awful power bills.

We think responsibly and care about our environment.
With the world’s limited resources we all have a responsibility to make the most of what we have. In 2013 Rinnai implemented a full environmental program and gained ISO 14001 accreditation.  

• Rinnai environmental policy

Rinnai globally are also committed to delivering appliances with excellent features in terms of safety and peace of mind, comfort, and the environment. Rinnai's 2018 CSR report details what we have been doing to achieve this.

For more information on Rinnai corporate social responsibility, refer to:

• Rinnai Japan’s corporate public relations website
• Rinnai corporate governance
• Rinnai Group code of ethics

*Varies per household. Source: EECA website

Rinnai New Zealand is a subsidiary of Rinnai Corporation, a Japanese company with its headquarters in Nagoya, Japan which was founded in 1920 as a manufacturer of gas and oil appliances.

Rinnai have had a presence in New Zealand for over 40 years starting at our original Onehunga and then Royal Oak locations. In 2008 we moved to our current purpose built site at Pavilion Drive, Mangere. With over 1,000,000 appliances installed into Kiwi homes and businesses, Rinnai New Zealand has established a proud reputation for quality and reliability.

We exist to make people’s lives better through the efficient, sustainable, safe and convenient provision of healthy and comfortable living environments. We will take the time to truly understand how to make your life more comfortable and will challenge ourselves to find better ways to deliver this.

Our Mission: "Creating a sustainable, healthy and comfortable way of living. "

Vision - Warm, Comfortable and Safe... Rinnai Magic!
You deserve to be warm in your home and to have hot water every day. You should not need to pay the earth for this basic luxury. We exist to make people’s lives better through the efficient, safe and convenient use of heat. We will take the time to truly understand how to make your life more comfortable and will challenge ourselves to find better ways to deliver this.

Beliefs:

"Improving people's lives through heat"
Rinnai’s core capability is the control of heat. Heat is an essential factor for human health and comfort and Rinnai will apply its knowledge to provide appliances that deliver warm, healthy and safe living environments.

"Quality is our destiny"
Rinnai’s success will ultimately be judged by the customers who use Rinnai products and services. The better the quality, value and experiences we provide, the more we will gain the support of those that we aim to serve.

"Enhancing lifestyles through design by integrating people and technology"
Effective design requires a deep understanding of the real needs of people. Only then can solutions be developed that truly address those needs. At Rinnai, we seek to have a fundamental understanding of those needs so we can develop meaningful solutions.

"Playing our part in reducing environmental impact and being socially responsible"
It’s our planet too. We all have a responsibility to minimize any negative impact that we may have and to be a good community citizen. Rinnai is engaged in an active environmental programme and we also support “Youth at Risk” initiatives in our community.

"Backing ourselves to succeed"
We have great people and we will strive to create an environment where we can pursue goals that will deliver success to Rinnai and the people who work there.