North Lakes Pool Retreat

“After coming to the conclusion that we needed an outdoor entertainment area, we contacted Dion and others to discuss our options. All the other people offered to come to our house to provide a free quote and consultation. Dion was the only one that charged for this service. After initially baulking at the price, we reluctantly decided to proceed with his seeming larger consultation fee. We were quite nervous in paying this amount because we did not know what value Dion would provide. Even on the day that Dion was to arrive, we still had doubts whether this was the right thing to do – but we decided to have an open mind. Dion not only arrived on time but he actually talked to us and wanted to get a feel for what we did in the different parts of the house. Yes, his brief was that we needed an outdoor entertainment area, but within 20 minutes of Dion’s consultation, he was challenging us on that notion. His challenging questions and realistic answers shed new light on what we thought we wanted. Dion really listened to our needs and presented ideas that went to the heart of what we wanted. His ideas were fantastic and the consultation fee was, in our eyes, a small price compared to the value that he provided. If you have any doubts on the value of this fee for service, don’t. You will be amazed on what he delivers. By the way, the other people who supplied the free quotes spent as little time as they could with us and did not provide any ideas on the solution that we actually wanted.”